Referring a Patient

We are committed to restoring hope through the hospice philosophy of care.  

We understand that caring for someone with a serious illness can be very challenging. Hospice care is a special service that takes expertise, patience and commitment. Too often families find themselves unprepared for a family member facing a serious illness.  They may be asking questions such as “What do we do now?”

Our specialty programs make it easier for patients and families to choose Heavenly Hands Hospice as their care provider.

Resource Finders

Working with our competent account executives, you get patient advocates who are committed to reducing stress for patients and families, even before services begin. Our account executives will access critical local resources such as:

• Financial support programs such as the Georgia SOURCE (Service Options Using Community Resources) & CCSP (Community Care Service Program)
• Assisted living placement
• Nursing home placement
• Veteran programs
• Companion/sitter services

Transitional Program

Our Transitional Program provides the needed medical attention and assurance to patients returning home from a hospital stay. We bridge the gap from hospital to home for the first 4 to 8 hours after discharge from the hospital. This care can have a dramatic impact on a patient’s well-being and reduces the risk of return visits to the hospital or emergency room.

On the day of discharge, patient and families will be provided with the necessary tools resulting in a smooth transition home:

• Medical equipment
• Medications
• Medical supplies
• Care team members

Address Complex Care Needs

Care needs can vary from patient to patient. With board-certified hospice and palliative nursing care, we offer the most advanced and highest skilled nursing for complex care needs of patients diagnosed with cardiac, respiratory and neurological conditions.

Making a referral to hospice is simple

Anyone can refer a patient to hospice. We encourage anyone to begin the conversation about hospice.

• Caregivers
• Physicians
• Nurses
• Social workers/Discharge Planners
• Clergy

We are available for a free consultation 24 hours/ 7 days per week.

Here’s what to expect

Here are the steps you can expect once you have contacted Heavenly Hands Hospice with a patient referral:

Step 1:

First, a care team member will schedule to meet with you, the patient, and interested family members to discuss how hospice can help. There is no charge for consultation visits and the patient is not obligated to accept services. We will request information regarding:

• Physician contacts
• Past medical history
• Current treatments, and
• Physician order.

Step 2:

Next, a registered nurse will conduct an evaluation to assess the patient’s diagnosis, prognosis and determine any special equipment or supply needs. Then a regular routine is established, with one or more hospice team member visiting on a schedule. This schedule changes as the patient’s needs change.

Step 3:

The patient will formally be enrolled in the hospice program. Our agency handles all the paperwork. If the patient is not physically or mentally able to give consent, the person who holds power of attorney will need to enroll them.

Call us today to refer a patient to hospice or schedule a free consultation at 770-485-9186.